Senior Sales Operations Manager

The Revenue Operations team is a strategic partner to Outreach's go-to-market organization, focused on enabling scalable growth, operational excellence, and data-driven decision making across the revenue engine. We work closely with Sales Leadership, Marketing, Customer Success and cross-functional operations partners to design and optimize the processes, tools, and insights that help our customer-facing teams perform at their best. Our Revenue Operations organization is AI-first. We design, launch, and scale AI agents and agentic workflows to drive our GTM motion, and you'll look for places where AI and automation can improve pipeline visibility, process quality, and rep productivity.

Outreach is looking for a strategic, results-oriented Senior Sales Operations Manager to join our Sales Operations team as a business partner to the sales organization. You're a strategic thinker who takes a data-first approach, ruthlessly prioritizes, and thrives in a fast-paced environment, driving repeatability, predictability, and scalability across the business. You will own the Sales Operations function for the sales teams you support and lead a set of cross-functional workstreams that serve the whole go-to-market organization. You'll partner with leaders across Sales, CX, and Marketing as a trusted advisor, driving territory design, forecast strategy, and sales process. This is a high-impact, highly visible individual contributor role reporting to the Director of Sales Operations.

Your time will be split roughly evenly between two areas: supporting your assigned sales teams, and owning cross-functional programs across the funnel. Above all, you'll build strong relationships and communicate clearly with cross-functional stakeholders, keeping every project on track.

Your Daily Adventures Will Include

Sales Team Business Partnership

• Territory Design Strategy: Own territory design and ownership strategy

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