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Senior Specialist, IT Operations (EMEA & Global Support)London, UK - HybridFull-timeLearn more

Cloudbees · Posted 17 days ago

hybridic
IT OperationsGlobal SupportCustomer SupportTicketing Systems

Job Title: Senior Specialist, IT Operations (EMEA & Global Support)Job Type: Full-timeLocation: Hybrid - London, UK (3 days on-site per week)About CloudBeesCloudBees helps organizations build, run, and govern software factories, giving enterprises the confidence to ship software better, faster, and safer.Writing code is no longer the bottleneck. Governing what reaches production and validating its impact is. As enterprises adopt agentic coding, software is created faster than most teams can review, secure, and validate. Without consistent governance, organizations risk shipping code they cannot explain, audit, or trust.CloudBees addresses this challenge without asking teams to replace the tools they already use. Across every toolchain a customer runs, CloudBees makes each change, human or AI, visible, auditable, and accountable before it reaches production. CloudBees Unify is the product behind this: a governance layer, with context and control-plane capabilities, that enforces consistent policy and evidence across every tool, team, and workflow.Founded in 2010, CloudBees is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Capital, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners.Visit us at www.cloudbees.com.

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This role centers on IT Operations, Global Support, Customer Support, and Ticketing Systems. There are 33 open roles at Cloudbees right now.

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