Senior Technical Program Manager, AWS SMGS Ops, IDEAS

Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. These customers range from start-ups to leading web companies to Global 500 companies. The Sales, Marketing, and Global Services Operations (SMGS Ops) mission is to enable the AWS field (“sellers”) organization to be the most efficient and effective in the world. Our goal is to reduce inefficiencies and overall cost of sales while identifying opportunities to accelerate revenue growth. Our team delivers the platform, data, mechanism, and insights that drive new sales strategies to accelerate revenue growth and enhance seller and leader workflows.

Key job responsibilities As the right candidate, you will possess a strong program management background, have demonstrated experience leading large projects, and have a well-rounded technical background. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. Ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. High judgment, negotiation skills, ability to influence without authority, analytical talent and leadership experience will help to succeed in this role.

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