Senior Technical Program Manager

About The Role We’re looking for a Technical Program Manager who can work across engineering, product, and business teams. You’ll bring the technical judgment to earn engineers’ trust and the ability to create clarity and momentum across complex programs. This is a hands-on role with executive visibility and direct impact on how Ramp’s engineering organization scales.

You’re energized by complexity and curious about how AI can improve the way engineering teams work. You experiment with AI tools yourself, understand how they are changing software development, and bring that perspective to the programs you lead.

• Lead large technical programs across engineering and partner teams, from infrastructure scaling to reliability and incident response.
• Connect platform and product engineering teams, keep context flowing, surface dependencies, and drive effective execution.
• Own programs from scoping and kickoff through delivery, measurement, and retrospective.
• Partner with engineering leaders on roadmaps, identify how projects overlap or depend on one another, and keep programs aligned with organizational goals.
• Help engineers, engineering managers, and partner teams communicate business and engineering priorities across the organization.
• Strengthen Ramp’s incident response program by improving processes, facilitating retrospectives, and helping teams act on what they learn.
• Help define how TPMs work at Ramp by setting standards, creating playbooks, and improving program practices.
• 5+ years of technical program management experience, ideally in a high-growth startup.
• Hands-on fluency with AI tools such as Cursor or Claude Code, and a point of view on how they can improve day-to-day work and software development.
• The ability to execute directly while improving how the broader team works.
• A track record of building trust quickly and working effectively across teams.
• A BA/BS in computer science, engineering, information systems, analytics, or another technical or analytical field.
• Strong systems thinking: you can connect architecture, product, compliance, and timelines, and spot risks early.
• Experience leading cross-functional programs toward ambitious goals with urgency and ownership.
• Experience with cell-based or multi-region architectures, or international expansion.
• Hands-on experience with infrastructure, CI/CD, or observability tools.
• Experience leading reliability programs.
• Experience building programs in rigorous, fast-moving organizations.
• A background in software engineering.
• Familiarity with how LLM-based systems are built and deployed, enough to have substantive conversations with the engineers building them.
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• One Medical annual membership
• Life, AD&D, and disability coverage

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