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Senior Technical Success Manager, Strategic - West

Amplitude · Los Angeles, CA · Posted 51 days ago

mgr
6+ yrs expCustomer Success ManagementTechnical Account ManagementSaaSDigital AnalyticsProduct AnalyticsData ArchitectureInstrumentationTaxonomy Design

About The Role & Team

Amplitude is the leading AI-first digital analytics platform that helped over 4,000 customers build better products and digital experiences. Our customer base includes Atlassian, Burger King, NBCUniversal, Square, and Under Armour. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2's Fall 2025 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers.

The Senior Technical Success Manager, Strategic owns customer deployment, adoption, and value realization across Amplitude's digital analytics platform. They bring strong product knowledge and fluency in customer technical ecosystems: data foundations, taxonomy, instrumentation patterns, and AI agent configuration. They are execution-first and outcome-driven from presales through implementation, adoption, renewal, and expansion.

As a Senior Technical Success Manager, Strategic, you will:

…

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This role centers on Customer Success Management, Technical Account Management, SaaS, and Digital Analytics. There are 43 open roles at Amplitude right now.

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Senior Technical Success Manager, Strategic - West at Amplitude — Los Angeles, CA — Career Engine