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Senior Technical Support Engineer
Palo Alto Networks · Remote - Poland · Posted 42 days ago
This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary
Please note before applying: This position operates on a shift schedule to provide out-of-hours coverage for European enterprise customers. The baseline schedule is a late evening shift (14:00–22:00 Sofia time), rotating periodically onto night shifts (every 3-4 weeks), weekends, and on-call rotations.
We are seeking a high-caliber Senior Technical Support Engineer specializing in SASE with a primary focus on Palo Alto Networks Prisma Access. In this role, you will be the technical backbone for our enterprise customers, solving complex architectural challenges at the intersection of networking and security. As a senior member of the team, you will act as a technical authority, mentoring junior engineers and interfacing directly with Product Management and Engineering to influence the future of our SASE offerings.
Key Responsibilities:
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This role is one of 88 Support Engineer openings in Remote and centers on Palo Alto Networks Prisma Access, Sase, Tcp/ip, and Bgp. There are 1,446 open roles at Palo Alto Networks right now.
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