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Why you fitThis role calls for Enterprise Transformation and Process Redesign — tell us what you know and we'll check the rest.
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Senior Transformation Director

D2L · Kitchener, Ontario · Posted 8 days ago

dir
10+ yrs expAI literacyAI agentsProcess redesignChange managementBusiness process improvementEnterprise transformationStakeholder managementOperating model design

"Own D2L's entire AI Transformation Office portfolio end to end, turning AI into measurable gains in cycle time, cost to serve, and decision speed across the business."

The Senior Transformation Director leads D2L’s Artificial Intelligence Transformation Office (AITO) program , which exists to change how D2L works by helping every team turn AI into real out comes — faster execution, better decisions, and less time spent on the mundane. The role builds the literacy, confidence, and capability for teams to use AI effectively and responsibly, moving pragmatically, keeping it simple, and making responsible use of AI the default.

The Senior Director owns D2L’s AITO portfolio end to end and leads through influence — partnering with functional leaders across the business and technical teams to reimagine how core processes and emerging technology will transform D2L’s approach to work .

The Senior Director is accountable for the operational results of each initiative, measured in cycle time, cost to serve, quality, decision speed, and capacity returned to higher-value work. Process redesign and new technology are delivered as a single piece of work, since neither produces a result on its own. Functional teams lead the change in their own areas, supported by the method, patterns, and enablement this role provides, which keeps ownership and capability in the business after an initiative closes.

How will I make an impact?

AI Evangelism, Literacy, and Enablement

  • Develop AI literacy and capability across functions through enablement programs, cohorts, playbooks, office hours, and reusable patterns.
  • Make responsible use the default by building clear, simple guidance on appropriate use, data handling, and human oversight into everyday workflows
  • Establish reusable, governed design patterns for AI agents and use controlled review-and-improvement cycles to deliver reliable business outcomes more quickly.
  • Keep enablement and guidance current as internal tooling, platform capabilities, and the external AI landscape evolve.
  • Ensure every AI-enabled change carries the enablement, adoption, measurement, and support model needed to sustain it.

…

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There are 25 open roles at D2L right now. This role centers on Enterprise Transformation, Process Redesign, Operating Model Design, and Stakeholder Management.

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