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Service Writer
Egenera · Stockton, CA · Posted 7 days ago
We are Energy Systems, the leader in industrial power solution sales, service, and rentals.
With an ongoing tradition of providing excellent products and outstanding service for our customers, Energy Systems is one of the longest existing Generac Industrial Distributors in the United States. We are a full-service distributor of Generac equipment and solutions providing sales, service and rentals. JOB SUMMARY: The Service Writer is responsible for taking technician recommendations, gauging them for plausibility and following up in a timely manner. The Service Writer is responsible for working cross-functionally to develop proposals for customers. This person owns the repair proposal process and guides the customer through the best options. Service Writer should follow up on all active proposals.
Minimum Qualifications:
- High School Diploma or GED
- 2 years’ experience in customer facing environment
Preferred Qualifications:
- Associate degree
- 3 - 4 years’ experience in a customer facing environment
Essential Duties and Responsibilities:
…
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