Site Lead – Berlin Fulfillment Center (BER3) (f/m/d)

Total Compensation Range: €72,930 - €104,550

The Position

BER3 is our Berlin flagship - and the site where we pilot the processes, tools, and automation that later scale across the whole Hive network. We're looking for a Site Lead to own it end-to-end: its people, its performance, its P&L, and its standard of excellence. You'll run a site of ~200 associates across all different areas leading through a team of Area Managers. This is a hands-on leadership role - you set the standard on the floor, not from a desk. You're first in and last out when it matters, calm under pressure, and you turn problems into proposals.

Your Key Responsibilities :

• Own the building end-to-end. Take full accountability for BER3's P&L, productivity, quality, safety and team health. Hitting monthly, quarterly and annual budget targets and treating every cost line and KPI as yours. Flag deviations early with a plan, not a surprise.
• Run safe, high-quality daily operations. Keep associates safe and compliant as your first priority. Own order accuracy, customer NPS and health scores. Be visible on the floor, regular Gemba walks, shift-start presence during peaks, and time close to the work and the merchants you serve.
• Lead and grow people. Coach your Area Managers with weekly 1:1s, clear growth paths and honest, regular feedback. Build a skills matrix, develop successors, and manage performance in line with our value of caring meritocracy. Keep a motivated team and low churn of your best people.
• Drive improvement and innovation. BER3 is Hive's R&D site, so you'll run it with a try-fast, learn-fast mindset, piloting new processes, tools and automation, and turning what works at BER3 into improvements that ship across the network. Bring at least one measurable improvement initiative per quarter.
• Communicate and collaborate . Write clearly (SOPs, incident post-mortems), present with structure (leadership reviews, all-hands), and own escalations end-to-end: including a fast, structured response on critical (SEV1) incidents. Partner with HQ, the WMS/product team, and merchant-facing teams.

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