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Site Reliability Engineer /Cloud
Cyberoam · India · Posted today
"Own the cloud infrastructure behind Sophos's customer-facing systems, where millions of customers depend on changes you personally carry out."
Central Operations is responsible for delivering the infrastructure to provide customer facing systems and cloud services to Sophos customers. The job role requires skill with Linux, cloud computing, automation, CI/CD pipelines, containerized environments and incident management response.
• Carry personal responsibility for high quality changes to a live IT / SaaS infrastructure
• Manage key operational systems on which millions of customers depend
• Create estimates and work plans then deliver according to those plans in an agile manner
• Participate in a weekday / weekend on-call rotation
• Occasionally carry out changes outside of normal working hours
• Monitor existing infrastructure, identify areas of weakness and propose improvements
• Take corrective action, as a first point of contact, to resolve incidents escalated from Technical Support, IT and development communities and escalate where appropriate
• Provide incident response and coordination, ensuring issue resolution and helping co-ordinate multiple resources
• Publish software updates as required meeting product release schedules, monitoring load on infrastructure and support, taking corrective action where possible and flagging issues with management
• 2-4 years of hands on technical knowledge with Amazon Web services (AWS)
• Knowledge of AWS services including EC2, ECS, EKS, IAM, CloudWatch, SQS, SNS, SSM, S3 and Secrets Manager
• Proficient with AI-assisted development tools (e.g., Claude Code, GitHub Copilot, Cursor) and able to apply them responsibly to improve productivity
• Knowledge of CI/CD pipelines such as Jenkins / GitHub Actions or equivalent
• Experience with Infrastructure-as-Code tools with Terraform or equivalent
• Familiarity with Database(s) e.g. MySQL, PostgreSQL, RDS, Mongo NoSQL
• Monitoring and Alerting Tools such as PagerDuty, Datadog, CloudWatch, Logz.io or equivalent
• Experience with Bash and python scripting
• IP networking - LAN & WAN
• Ability to adapt to new technology
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This posting is sourced from Cyberoam's own career site — applying takes you there directly.
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There are 87 open roles at Cyberoam right now. This role centers on AWS, AWS Services (ec2, Ecs, Eks, Iam, Cloudwatch, Sqs, Sns, Ssm, S3, Secrets Manager), Ci/cd, and Jenkins.
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