Software Development Engineer III, Logistics API

Our team is responsible for the Directions and Logistics APIs, which power everything from a single driver's route request to the complex logistics optimization for major delivery companies. We handle millions of requests daily, operating under strict latency requirements, making our work both challenging and highly rewarding. Given the essential nature of our services, we maintain a responsible on-call rotation and treat alarms seriously to ensure system stability without excessive noise. We have an exciting roadmap for 2026, and this is the perfect time to join us to be a part of this exciting journey!

As AI becomes embedded in modern engineering workflows, we value engineers who can thoughtfully integrate AI into design, development, and decision-making. Our interview process will include a discussion of how you use AI in your engineering workflow.

As a Staff Engineer, you will be responsible for designing, developing and operating significant areas of our routing services. In this role, you can expect to:

• Design and implement scalable services for our API and routing engine tiers, following best practices for deployment, resilience, and observability.
• Design and improve services that power the data consumption and storage of the routing data.
• Drive the design, development, and testing of Mapbox tools
• Shape internal tools and automations to make the whole engineering life easier and fun.
• Drive design and development of services quality metrics and analytics.
• Run and design experiments to evaluate the quality, reliability, and capacity requirements of our user-facing navigation products.
• Participate in end-to-end feature implementation within the larger navigation team; review code and design documents, shepherd feature releases, and participate in an on-call rotation.
• Work with product owners, sales engineering, and management to drive future product direction.

…