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Solution Specialist - North America
WatchGuard · Miami, FL · Posted 122 days ago
About the Position
The Endpoint Solutions Specialist reports to the VP of Sales Engineering and is responsible for driving revenue growth by accelerating cross-sell opportunities in the WatchGuard partner ecosystem. This role blends technical pre-sales expertise with commercial ownership, partnering closely with Partner Managers to identify, progress, and close opportunities, while serving as a trusted technical and security advisor to partners.
A Day in the Life
- Provide high-level product demonstrations and handle client inquiries
- Use a consultative, trusted-advisor approach to uncover customer requirements, and conduct business-oriented discovery discussions on how the products benefit the partner.
- Maintain an accurate opportunity pipeline, provide forecasting/pipeline updates to leadership, and consistently pursue outcomes aligned to monthly/quarterly targets.
- Capture and relay customer feedback, win/loss and competitive intelligence to Product Management and field leadership to continuously improve offerings and positioning.
Key Responsibilities
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