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Solutions Engineer - Americas Service Provider - ThousandEyes (Remote)
Cisco · Austin, TX · Posted 36 days ago
Be the customer interface for a cutting-edge AI-powered platform helping organizations detect and resolve network issues before they impact users across every network they operate.
The application window is expected to close on: 10/30/2026 Meet the Team Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences.
ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.
Your Impact We are looking for an exceptional Solutions Engineer to join our team of super heroes supporting the Americas Service Provider segment. You will have the opportunity to be the customer interface of an exciting new technology. You will work closely with the sales team presenting ThousandEyes in prospective business opportunities; be instrumental in working with prospects during trials of ThousandEyes to highlight business value; educate prospects, customers and the sales team on ThousandEyes and how it applies to industry trends and business initiatives; and accelerate ThousandEyes growth through expanding market awareness of ThousandEyes and closing business.
Support the technical sales process
- Assist sales in technical prospecting to help uncover opportunities
- Demonstrate solution to showcase capabilities and use-cases
- Build and maintain a technical and trusted advisor relationship with customers
- Support customers during solution trials
- Scope and architect solution deployments
- Present to decision makers during trial wrap-up meetings
Participate as a member of the Solutions Engineering teams
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