Solutions Engineer - Splunk Shared Services (Sydney)

At Splunk, now part of Cisco, we help organisations turn data into action. Our security, observability and digital resilience solutions help customers gain visibility across their environments, respond faster to issues and make more informed decisions.

As a Solutions Engineer, you'll join the APJC Geo Solutions Engineering team, supporting customer engagements across Australia and New Zealand. You'll work closely with Account Executives, Solutions Engineers, Specialists, Partners and Customers to deliver technical engagements that help solve business and technology challenges.

This is an excellent opportunity for someone looking to grow their customer-facing technical career and develop expertise across the Splunk portfolio.

In this role, you'll work alongside experienced sales and technical teams to support customer engagements across Security, Observability and IT Operations. You'll have the opportunity to build your technical expertise, develop customer-facing skills and contribute to helping customers solve real business and technology challenges. You will:

• Partner with Sales and Solutions Engineering teams to support customer engagements across ANZ.
• Participate in customer discovery conversations to understand business goals, technical challenges and desired outcomes.
• Deliver engaging demonstrations aligned to customer requirements and use cases.
• Support workshops, proof-of-concept activities and technical validation engagements.
• Build dashboards, searches and use cases that showcase practical customer outcomes.
• Help customers understand the value of Splunk across Security, Observability and IT Operations.
• Collaborate with account teams, partners and internal stakeholders to drive successful outcomes.
• Identify customer challenges and recommend practical next steps.
• Balance multiple priorities while maintaining clear communication and strong stakeholder engagement.

Minimum Qualifications

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