Solutions Engineer

Tavus https://www.tavus.io/ is a research lab pioneering human computing. We’re building AI Humans: a new interface that closes the gap between people and machines, free from the friction of today’s systems. Our real-time human simulation models let machines see, hear, respond, and even look real—enabling meaningful, face-to-face conversations. AI Humans combine the emotional intelligence of humans with the reach and reliability of machines, making them capable, trusted agents available 24/7, in every language, on our terms.

Imagine a therapist anyone can afford. A personal trainer that adapts to your schedule. A fleet of medical assistants that can give every patient the attention they need. With Tavus, individuals, enterprises, and developers can all build AI Humans to connect, understand, and act with empathy at scale.

We’re a Series B company backed by world-class investors including Sequoia Capital, Y Combinator, and Scale Venture Partners.

We’re seeking a Solutions Engineer who’s proactive, resourceful, and passionate about unblocking customers at every turn. In this role, you’ll be a key player in both our Sales and Customer Success teams, helping customers transform early excitement into fully realized solutions. Relying on your technical expertise, you’ll facilitate in-depth conversations with developers and decision-makers. Beyond closing the deal, you’ll ensure smooth solution design and integration—collaborating with customers on technical implementation, customization, and troubleshooting.

Your goal is not just to resolve issues but also work to prevent them altogether. If you thrive on tackling complex technical challenges, love to empower customers to ship faster, and want to shape the developer experience at an AI-driven startup, we’d love to chat.

…