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Sr. Customer Success Manager, Amazon Leo
Amazon · Bellevue, WA · Posted 7 days ago
"Build the consumer sales channel for Amazon Leo's broadband service from the ground up, owning the partner relationship and launch from day one."
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable broadband connectivity to customers beyond the reach of existing networks. From households to small businesses, schools, hospitals, and government agencies, Amazon Leo will serve communities and organizations operating in places without dependable internet access.
Amazon Leo is seeking a Senior Customer Success Manager to lead the launch and ongoing management of consumer partnerships, operationalizing sales channels to drive customer acquisition and revenue growth. In this role, you will serve as the primary relationship owner for strategic consumer partners, responsible for delivering a seamless launch experience, building scalable operational processes, and driving mutual business outcomes. The ideal candidate brings deep experience managing complex, multi-stakeholder partnerships in telecommunications or technology environments, with a proven ability to build processes from scratch, align cross-functional teams, and balance partner needs against internal business priorities.
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There are 17,473 open roles at Amazon right now. This role is one of 684 Customer Success Manager openings and centers on Customer-facing Experience, Partner Management, Sales Channel Operations, and Executive Communication.
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