Sr Forward Deployed Engineer

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

• Co-build integrations, prototypes and agents with customer engineering teams in fixed-time engagements measured in weeks to months: production-quality code with a declared destination and a maintainer of record.
• Co-author the specification with your Forward Deployed Product Manager, and agree scope and success measures with the customer before you build.
• Prototype on the customer’s real data within the first few weeks, then harden it for production: security review, monitoring, and evals for AI-driven workflows.
• Design and ship production agents and multi-agent workflows: tool and function calling, sub-agents, orchestration, and MCP servers and clients, with context and retrieval engineered for quality, latency and cost.
• Integrate Zuora with the customer’s existing stack, including third-party metering and entitlement tools and ERP, CRM and finance systems, with Zuora as the order-to-revenue system of record.
• Build AI-monetization integrations: usage and AI-credit metering feeds, credit wallets and drawdown, and the billing and revenue flows behind them.
• Take Zuora’s new AI agents into their first customer deployments, extending the platform toward new use cases and new customer segments.

Agent quality and control

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