Sr. IT Administrator

LOCATION: 5 ON-SITE DAYS A WEEK IN SUNNYVALE, CA HEADQUARTERS.

Our IT team is a key contributor at the heart of our operations, collaborating closely with teams across the organization to drive business value. We encourage our team members to be innovators, actively seek solutions, and meet challenges head-on.

From end-user support to pioneering IT solutions and business applications, we continuously advance our capabilities. As a leader in Zero Trust Segmentation—protecting organizations from cyber threats like ransomware—Illumio recognizes the critical role of robust IT infrastructure. Our IT team is a vital and esteemed strategic partner throughout the company.

We are seeking an experienced and technically proficient Senior IT Administrator to join our IT Service Operations team. This role requires extensive hands-on experience managing Windows and macOS environments and will serve as a subject matter expert for endpoint management, Microsoft administration, identity and access management, IT automation, and enterprise applications. This role requires strong technical expertise, independent problem-solving, and the ability to design and implement scalable solutions that improve the reliability, security, and efficiency of IT operations. The ideal candidate will be expected to identify opportunities to streamline IT operations through automation, system integration, and process improvement.

The role will also provide advanced technical support and high-touch service to executives and executive assistants and serve as an escalation point for complex technical issues.

· Serve as a senior subject matter expert for the organization's Windows and macOS endpoint environments.

· Administer Microsoft Intune and Jamf Pro, including the creation, testing, and deployment of policies, configuration profiles, applications, security settings, and compliance controls.

…