Sr Principal Professional Services Project Manager

The Role You will own end-to-end delivery of OT software projects for European utilities — from contract handover to formal close. You will be accountable for scope, schedule, budget, quality and customer satisfaction. You will work with senior engineers, customer executives and our sales team, and lead multicultural teams in a matrix organisation. Beyond your own projects, you will help strengthen our European delivery model.

Your Impact What you'll do

Plan and deliver

• Build and run project plans aligned to contractual commitments, with clear milestones for delivery, invoicing and resourcing.
• Manage risks and issues proactively, with mitigation plans tailored to each project.
• Set and enforce quality standards through regular project reviews.
• Lead formal project closure: final reviews, lessons learned and a clean handover to support.

Own the numbers

• Manage budgets, forecasts and financial reporting, including revenue recognition and milestone billing.
• Control costs and allocate resources to protect margin.
• Spot change requests and follow-on opportunities, and work with sales to pursue them.

Lead people and stakeholders

• Lead and mentor multicultural project teams across a matrix organisation.
• Build trusted relationships with customer sponsors and internal stakeholders.
• Report progress, risks and decisions clearly to executives and sponsors.
• Use customer feedback and survey results to raise satisfaction.

Improve how we deliver

• Help define and embed the European delivery model and governance standards.
• Remove bottlenecks and share lessons learned across projects.
• Support pre-sales with proposal, deal and contract reviews, focusing on scope, risk and commercial terms.

What You'll Need What you bring

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