Sr. Technical Program/Project Manager

At Bandwidth , we shape how the world connects. We're the global communications software company and Tier 1 network operator with global reach. The voice, messaging, and emergency services infrastructure behind the brands and apps you use every day.

What We Are Looking For:

We are looking for an experienced Sr. Technical Program/Project Manager who will take a leadership role in the management of key internal and external programs and projects, driving product development and large customer implementation objectives to achieve corporate goals. The successful candidate will be positive, energetic, determined, have an adaptable personality as well as the ability to inspire and influence with a willingness to take on challenges independently. Ultimately, we are looking for an excellent team player that leads by example and drives organizational accountability and efficiency.

• Partner with our product management team to deliver products that support Bandwidth’s strategic direction
• Drive prioritization, roadmaps, and overall planning and delivery execution
• Work cross-functionally to establish and manage successful delivery across the complete business initiative with complex interdependencies -- you own the delivery!
• Drive definition of solution concepts into manageable deliverables in partnership with product, technology and business stakeholders
• Ensure technical delivery, operational readiness across Bandwidth, and go-to-market launch activities are in sync for overall program delivery
• Foresee, manage, and raise appropriate visibility to risks and issues; own definition and execution of mitigation/contingency plans
• Build and maintain strong relationships across the organization to unite and prepare stakeholders for the change/delivery
• Measure and monitor business value by evaluating ROI for a specified period after launch against original goals, analyze deltas, and report back to product management
• Refine existing standards and adhere to those standards for program management, including processes, methodologies, metrics and reporting to ensure the development and use of program management within our Delivery Office.
• BS Degree - preferably in a technical discipline.
• A minimum of 5 years program management experience, preferably in telecom or other Enterprise software delivery industry.
• Experience partnering with product, technology, and other business teams to collectively deliver on business and strategic goals.
• Experience with Agile methodology and mindset required.
• Demonstrable experience with program/project management tools (project status, dashboard reporting, Gantt/planning tools, etc)
• Demonstrated leadership and self direction.
• Ability to adapt and maneuver in a fast-paced environment.
• Excellent client-facing and internal communication skills at all levels, including executive.
• Excellent verbal and written communication skills.
• Solid organizational skills including attention to detail and ability to multitask.
• Critical thinker and solution-oriented problem solver. Strong negotiator.
• Professional certifications (PMP) and/or training in a form of scaled agile, e.g. SAFe, LeSS, etc.
• Knowledge of web-based interfaces, API’s and/or SIP telephony
• Familiarity with JIRA and Google’s suite of productivity tools

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