Staff Researcher, Payment Experiences & Pricing

As a Staff Product Researcher, you will lead research across complex, ambiguous, and often cross-functional problem spaces, influencing company strategy through a deep understanding of Etsy’s buyers and sellers, our marketplace experience, and the evolving commerce landscape.

You’ll be a hands-on researcher and strategic thought partner - someone who can define a research agenda, execute high-impact research, connect insights across teams and data sources, and translate deep human understanding into meaningful product direction. You’ll partner closely with product, design, analytics, and engineering to inform both near-term product decisions and longer-term investments.

This is a high-impact individual contributor role with influence across your group and the broader research team. You will help set research direction, mentor others, and champion a high bar for research quality and impact.

This is a full time role reporting to the Director of Research

What’s this team like at Etsy?

• We’re a mixed-methods team, applying a deep bench of quantitative and qualitative methods.
• Our research guides the development of buyer and seller experiences across Etsy’s dynamic marketplace of unique items.
• Our insights play a key role in building confidence around product decisions and shaping our overall business strategy.
• We actively foster an inclusive team culture that promotes diversity, collaboration, and professional development.

What does the day-to-day look like?

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