Staff+ Software Engineer, Enterprise Connectivity

A connected Claude is the difference between a general-purpose chatbot and a real coworker. We're building the connected enterprise on three fronts: zero-touch activation, a thriving connector ecosystem, and an enterprise control plane that lets organizations adopt with confidence. We own the path from discovering a connector to using it every day: default and suggested connectors, one-click setup, connector requests, and the identity and admin pieces that remove setup friction for a whole organization at once.

You'll be a technical leader who owns activation end to end, from the moment someone sees a connector to their first successful use of it. You'll also help to shape the foundations that help the connector ecosystem grow, and the governance controls that make it safe at enterprise scale. You'll partner closely with product, design and data science, and carry real ownership over what we ship next.

• Own connector activation end to end: measure the funnel from discovery to first use to habit, find the biggest drop-offs, and fix them
• Build and run experiments on default connectors, in-product suggestions, connector requests and onboarding flows
• Make setup close to zero-touch, building on open standards like Cross App Access (XAA) and the MCP authorization spec so one approval can turn a connector on for everyone
• Improve the connectors people reach for most, like Microsoft 365 and Google Workspace, so the first experience works and keeps working
• Lay platform foundations for the connector ecosystem: reusable building blocks that make every new connector easier to launch, discover and activate
• Build out the enterprise control plane: admin controls and governance (domain restrictions, labels, permissions) that help security teams say yes faster instead of blocking rollout
• Partner with product, design, data science and sales to turn usage data and customer feedback into priorities
• Set technical direction and standards for the team, mentor other engineers, and lead with influence rather than authority

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