Store Manager

Be part of an iconic story.

About the Role: Welcome to the classic, American cool world of TOMMY HILFIGER. We are looking for a passionate Store Manager who can deliver a top-notch customer experience, oversee key operational functions, drive performance and maintain a high-functioning, motivated team, while promoting and upholding the standards of our iconic brand, all under the guidance of our amazing Leadership team. As a Store Manager you are responsible for conducting strategic business analysis, leading a team with a focus on delivering top-line sales results and managing controllable expenses. Store Managers own the recruitment, talent development, and performance management of their store team in partnership with the Assistant/Associate Managers. Let’s break it down.

Who You Are:

• Customer Experience Expert : Energize every customer interaction with a warm and helpful vibe, sparking conversation that inspires sales and builds brand love.
• Leader on Duty: As a Store Manager, you will lead store operational functions, including opening and closing, driving sales results, coaching in-the-moment. You will also implement and support long-term initiatives to improve team development and store performance.
• Brand Ambassador : Stay connected to our newest campaigns and product launches and promote our brand vision to our customers, winning us fans for life.
• Visual Expert : Work the sales floor by processing, restocking, remerchandising and more in alignment to our brand’s vision.
• Social Influencer : Radiate pride, commitment and passion for our brand and customers. Embrace uniqueness, inclusion and teamwork.
• Achieve Operational Excellence: enforce all company policies and procedures, and act as a coach and point of reference for Loss Prevention trainings and techniques. Leads inventory control and RFID when applicable. You will direct payroll & scheduling strategies in alignment with company policy and budgets. You will conduct strategic business analyses and planning and communicate opportunities with senior leadership.

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