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Proofpoint logo

Strategy & Business Analysis Senior Manager, Customer Office

Proofpoint · Colorado, Parana · Posted 4 days ago

$124k–$244kmgr
10+ yrs expExcelPower BITableauSalesforceClariGongGainsightTotango

Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact

The Role We are looking for a highly experienced strategy and operations professional to play a pivotal role in shaping the transformation across Proofpoint’s Customer Office — encompassing Customer Success, Renewals, Support, and Managed & Professional Services. The selected candidate will drive data analysis to inform strategic decisions, evaluate new investment opportunities, analyze performance of newly launched programs and enable operational excellence across all post-sale functions.

This role will work directly with the Strategy, Operations & Transformation team also collaborating closely with Finance, Sales Operations and Business Intelligence teams. The role requires a strategic thinker with deep understanding of GTM, Customer Success, Renewals and Services operations, highly advanced analytics skills, and the ability to influence and partner across functions at the executive level.

This is a senior-level individual contributor role reporting to the Sr. Manager, Planning & Business Analysis, Customer Office.

Your Responsibilities Strategic Analysis

…

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