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Supply Chain Specialist 1
Cyberoam · India · Posted 10 days ago
"Run end-to-end repair supply chain operations for a cybersecurity company, from warehouse and customs coordination to AI-driven analytics that cut manual reporting work."
Support end-to-end repair supply chain operations covering warehouse coordination, manufacturer repairs, international logistics, customs clearance, inventory control and MIS reporting. Apply analytics, automation and approved AI tools to improve visibility, identify exceptions, reduce manual effort and support faster, data-based decisions.
What you will do Warehouse & Outbound Repair Shipments
- Arrange faulty-unit shipments from warehouses to manufacturers and provide complete shipment advice.
- Coordinate warehouses, logistics providers and manufacturers for timely movement and customs clearance.
- Resolve short, partial, missing, damaged or delayed shipment cases.
- Monitor stock availability, faulty inventory, pending actions and ageing exceptions.
Manufacturer & Repair Coordination
- Monitor repair status, weekly manufacturer reports, ageing units and repair turnaround time (TAT).
- Arrange return shipments of repaired units and provide arrival information to the receiving warehouse.
- Support customs clearance and resolve shipment discrepancies at origin and destination.
- Reconcile manufacturer-held stock against internal repair and inventory records.
Reporting, Reconciliation & Controls
- Maintain accurate shipment, repair, inventory and import/export documentation.
- Prepare KPI and management reports covering TAT, ageing repairs, stock, shipment status and exceptions.
- Perform routine inventory reconciliation and keep operational trackers complete and current.
- Support review and submission of supplier, repair, freight and related operational invoices.
Stakeholder & Process Management
- Manage enquiries with warehouses, manufacturers, freight forwarders, customs brokers and internal teams.
- Escalate significant delays, inventory discrepancies and clearance issues with clear supporting information.
- Analyze recurring repair, shipment and inventory issues; support root-cause analysis and corrective actions.
- Manage multiple priorities and follow up on overdue actions through closure.
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This posting is sourced from Cyberoam's own career site — applying takes you there directly.
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This role is one of 930 Supply Chain openings and centers on Data Analysis, Reconciliation, Mis Reporting, and Power Bi. There are 87 open roles at Cyberoam right now.
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