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Supply Planning Coordinator
Harrods · Hammersmith · Posted 9 days ago
"Own supplier onboarding and portal adoption across Fashion and General Merchandise for Harrods' Knightsbridge flagship supply chain."
Play a key role in shaping an efficient and collaborative supply chain, working closely with suppliers and internal stakeholders to ensure products move seamlessly from source to distribution.
About the Role
As a Supply Planning Coordinator, you will support the delivery of our Supplier Engagement Strategy, helping to strengthen supplier relationships, improve operational processes, and drive supply chain efficiency across Fashion and General Merchandise categories. Acting as a key point of contact for suppliers and internal teams, you'll ensure smooth onboarding to our supplier platform, support purchase order management, monitor operational performance, and provide valuable insights that help optimise planning and forecasting activities.
Key responsibilities include:
- Building strong collaborative relationships with suppliers and internal business teams, supporting supplier onboarding and adoption of new ways of working.
- Acting as a subject matter expert for the supplier portal, delivering training, resolving queries, and ensuring compliance with established processes.
- Monitoring and resolving EDI message failures within agreed service levels, escalating complex issues where required.
- Supporting effective purchase order management and maintaining accurate delivery schedules to improve forecasting and capacity planning.
- Producing and analysing supply chain reports, supplier performance data, and freight forwarding KPIs to support operational improvements.
About You
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This posting is sourced from Harrods's own career site — applying takes you there directly.
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This role centers on Sap, Supply Chain, and Systems Capability. There are 106 open roles at Harrods right now.
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