Team Lead, EcosystemsRedwood City · Hybrid

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You'll lead the Ecosystems team: the engineers who connect Ambient.ai http://Ambient.ai to the Physical Access Control Systems (PACS) our customers run, and who are extending into new access control capabilities. You'll own both the team and the partner relationships behind it.

The team's work ranges from building and maintaining PACS integrations that customers depend on every day to developing new access control products from an early, ambiguous starting point. You'll set direction and priorities across all of it.

Every alarm Ambient Access Intelligence verifies depends on this team's integrations, so reliability is part of the job, alongside building what comes next.

This is a player-coach role. You'll manage and grow a small team, stay close enough to the code to make sound architecture calls, and represent Ambient.ai http://Ambient.ai credibly with partner engineering and product leaders. You'll report into EPD leadership.

• Hire, manage, and grow a team of backend and integration engineers, and set a high bar for ownership of production systems.
• Split the team's capacity between integration delivery and new product development, and rebalance as priorities shift.
• Stay hands-on: review designs, unblock hard debugging, and write code where it moves the team fastest.

Own delivery across both workstreams

• Own the PACS integration roadmap with product: which partners to add, which capabilities to deepen, and what it takes to keep existing integrations reliable.
• Set up the operating model for integrations in production: monitoring, on-call, partner escalation paths, and regression testing against partner releases.
• Define the architecture and milestones for new access control capabilities, from device communication and credential management to the cloud services and APIs behind them.

Run partner relationships

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