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Technical Account Manager
Illumio · Florida, Camaguey · Posted 10 days ago
Own long-term relationships and architecture guidance for enterprise customers' Zero Trust and Illumio initiatives, turning support cases into proactive best-practice partnerships.
Support exists to help customers operate with confidence.
We provide expert technical guidance that keeps customers’ Illumio environments secure, resilient, and performing at their best. Our role extends far beyond resolving support cases - we help customers maintain confidence in one of the most critical components of their cybersecurity strategy.
Our engineers solve complex technical challenges, collaborate closely with Product Engineering to improve the platform, identify opportunities to strengthen the customer experience, and partner with Customer Success and Professional Services to ensure customers achieve lasting success. Every interaction is an opportunity to deepen customer trust and reinforce the value of their investment in Illumio.
Joining Support means becoming part of a collaborative organization that values technical excellence, continuous learning, operational discipline, and customer advocacy. If you’re passionate about solving difficult problems, working across teams, and helping customers succeed in their cybersecurity journey, you’ll have the opportunity to make a measurable difference for customers around the world.
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There are 67 open roles at Illumio right now. This role centers on Zero Trust, Firewalls, Security Best Practices, and Enterprise Security.
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