Technical Account Manager (Korean Speaking)

Help organizations across Korea make better security decisions with Recorded Future’s threat intelligence platform, trusted by leading enterprises and governments. As our Korean-speaking Technical Account Manager, you’ll own the technical and strategic success of all our customer accounts in Korea..

With a focus on enterprise relationships, you’ll work directly with security teams and executives to embed intelligence into their operations and demonstrate its value. You’ll combine hands-on technical guidance with consultative advice, playing a central role in customer retention, expansion and the growth of our business in Korea.

What You’ll Do As Technical Account Manager:

• Develop and execute customer success plans aligned with business and security priorities, guiding Korean accounts from onboarding through renewal while also supporting customers across the broader ASEAN region.
• Guide security teams on platform configuration, integrations and tuning, and monitor adoption, usage and integration health.
• Lead intelligence advisory engagements covering emerging threats, collection priorities, workflows and customer tradecraft.
• Conduct technical and executive business reviews that demonstrate customer value, security outcomes and maturity progression.
• Identify account and renewal risks early, and partner with account directors to strengthen retention and uncover expansion opportunities.
• Bring customer feedback to product, intelligence and data science teams to improve capabilities and services.
• Mentor colleagues and improve advisory methods while managing competing priorities and meeting service KPIs.
• Keep account records current, including customer outcomes, sentiment and action plans for at-risk accounts and high-impact issues.

What You’ll Bring As Technical Account Manager:

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