Technical Account Manager, Zuora Revenue (Costa Rica)

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

Zuora’s Technical Account Managers are changing what post-sales looks like. We don’t work from a ticket queue or manage relationships from a distance. We embed with our customers, build solutions alongside them, and own the outcome end to end.

As a Technical Account Manager focused on Zuora Revenue, you’ll be the person our enterprise customers rely on to get revenue right. You’ll help them automate revenue recognition under ASC 606 and IFRS 15, close their books faster and with confidence, and make sure what Zuora Revenue reports ties out to billing and the general ledger. You’ll build AI-assisted proofs of concept (POCs) that show customers what’s possible in days, not months, and you’ll drive the adoption and measurable results that keep customers growing with us.

You’ll own a focused portfolio of enterprise accounts and work as part of a small team, stepping in on teammates’ accounts when your expertise is needed. You’ll partner directly with customers’ controllers, revenue accountants, finance systems and IT teams across the US and around the world.

We’re moving fast. AI has changed what this job can be: routine work like status reports, reconciliations prep, documentation and first-pass research is increasingly automated, so your time goes to judgment, building, and solving the problems that matter most to the customer.

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