Technical Documentation Lead

Driven by the passion to improve quality of people’s lives, WSA continues to grow as a market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation to reach more people, more effectively. As Team Lead Technical Documentation Poland , you will lead a team of five Technical Documentation Specialists and ensure the delivery of high-quality technical documentation for medical devices. You and the team will be part of the global Technical Documentation team and work with colleagues and stakeholders globally. The scope of the role will grow in the mid-term. You will combine people's leadership, operational coordination, and cross-functional collaboration across countries to support product compliance, registration, and global launches.

What you will do

• Lead, develop, and support a team of five Technical Writers based in Poland but with a global scope, including people management, coaching, performance development, and capability building.
• Define and execute the team strategy for the Technical Documentation function, including ways of working, resource planning and continuous improvement initiatives.
• Manage daily operations, work scoping, prioritization and escalation handling to ensure documentation deliverables are completed on time and at the required quality level.
• Ensure that legally required technical documentation for medical devices is created, maintained and delivered in a compliant and high-quality manner.
• Represent Technical Documentation in change boards and strategic alignments with key stakeholders such as Regulatory Affairs, Quality and Business Lines.
• Align operational, tactical and strategic matters with global Product Management, Launch Management, Brand Management, Quality, Regulatory Affairs, IT, R&D and Operations.
• Coordinate with regional and affiliate teams on launch dates and documentation requirements to support global product availability.
• Manage external suppliers supporting technical documentation tools, graphic design activities and documentation-related services.
• Monitor team workload, resource utilization and project priorities to ensure efficient execution of documentation activities.
• Contribute hands-on to selected technical documents such as user guides, data sheets and related documentation for WSA's medical devices when needed.

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