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Why you fitThis role calls for Troubleshooting and Incident Response — tell us what you know and we'll check the rest.
Gap to noteAlso lists Server-side Ad Insertion (ssai) — worth confirming before you apply.

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Job Opening

Roku logo

Technical Operations Engineer

Roku · Cambridge, England · Posted 95 days ago

hybridic
TroubleshootingIncident ResponseServer-Side Ad Insertion (SSAI)Advertising TechnologyAd DeliveryCDN InfrastructureData AnalysisRoot Cause Analysis

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

What does the team work on?

At Roku, the Technical Operations team is the platform's first line of defense — a global, around-the-clock organization responsible for the health and stability of the Roku Channel and the systems that power it. With engineers across the US, Canada, Mexico, and India, TechOps monitors ad delivery, CDN infrastructure, live feeds, and content pipelines 24/7, triaging and resolving issues before they reach viewers. The team sits at the intersection of Engineering, Content Operations, Live Operations, and Advertising — owning escalation paths, SLA frameworks, and high-visibility launch support.

Beyond incident response, TechOps invests in automation and tooling to reduce toil and scale with the platform. As Roku's ecosystem grows, we're building smarter operations to match. The platform never sleeps, and neither do we!

What is the role?

…

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This role centers on Troubleshooting, Incident Response, Server-side Ad Insertion (ssai), and Advertising Technology. There are 244 open roles at Roku right now.

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