Technical Program Manager, CS Security

Every customer who contacts Amazon trusts us with their data. Customer Service Application Security keeps that promise for one of Amazon's largest businesses. We threat model new designs, test security controls, investigate issues and build automation that makes security the default for every team that ships.

As our Technical Program Manager (TPM), you'll turn security strategy into launched results. You'll own programs end to end, from security assurance on major launches to automation that scales across teams. You'll weigh risk, cost and speed, and see how design choices ripple through architecture and dependencies. Spot a design that's too risky? You'll pull in senior engineers and escalate to leadership early.

You'll keep momentum when priorities shift. You'll partner with security engineers, software development engineers (SDEs) and engineering managers to secure resources, set milestones and define success metrics. You'll own schedule, scope and communication, clear blockers and plan rollouts that keep connected systems running.

You'll shape where we go next through PR/FAQs (press release and frequently asked questions documents), narratives and Operating Plan (OP1/OP2) inputs. You'll protect builders from burnout, mentor others and help hire the people who grow this team. If you love moving between strategy and execution and care about the customers behind the data, let's talk.

Key job responsibilities

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