Technical Program Manager, Customer Logistics Security

Customer Logistics Security (CLS) protects the physical and digital infrastructure that moves every Amazon package. We are looking for a Technical Program Manager to drive security program execution across Operational Technology (OT) and infrastructure environments, coordinating with engineering teams, business stakeholders, and external partners to deliver outcomes that reduce risk at scale.

• You will own the day-to-day execution of cross-functional security programs, managing dependencies, timelines, and stakeholder alignment across internal and external teams.
• You will establish and run operating mechanisms that keep programs on track and leadership informed.
• You will operate in a space where security requirements intersect with industrial systems, network infrastructure, and physical operations, requiring you to build context quickly and translate between technical and business audiences.

Key job responsibilities

• Own end-to-end execution of security programs from planning through delivery, managing scope, timelines, dependencies, and risks across multiple teams.
• Establish and maintain operating mechanisms (status cadences, tracking artifacts, escalation paths) that create visibility and drive accountability.
• Coordinate with internal engineering teams and external stakeholders to align priorities, secure commitments, and unblock delivery.
• Identify and resolve cross-team dependencies and conflicts before they become blockers, escalating with data when needed.
• Translate technical security problems into structured program plans with clear milestones, owners, and success criteria.
• Drive closure on action items, decisions, and deliverables, ensuring programs maintain momentum through competing priorities.
• Communicate program status, risks, and trade-offs to leadership in a clear, concise format that enables decision-making.
• Contribute to process improvement by identifying recurring friction in program execution and building mechanisms to prevent it.

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