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Technical Service Specialist
ARX · Kyiv, Kyiv City · Posted 8 days ago
Diagnose and repair ARX Robotics systems in the field and workshop, then feed what you see straight back to engineers to improve every product.
Our Kyiv team keeps ARX Robotics systems running where it matters most. As a Technical Service Specialist, you make sure our products perform reliably in the field and in the workshop. You diagnose faults, repair and maintain systems, and bring the user's perspective back to our engineers, so every product gets better with each deployment.
This role combines hands-on technical work, user support, and close collaboration with partners. You will travel across Ukraine, solve problems on site, and help operators use our technology with confidence.
- Reliable field performance: diagnosing and resolving faults on systems in the field and in our workshop.
- Maintenance that prevents problems: carrying out scheduled servicing and complex repairs that keep our systems in top operational condition.
- Better products: testing updates and modifications, and turning what you see in the field into concrete improvements.
- Confident users: running training sessions and briefings that help operators get the most out of our systems.
- Direct feedback loops: collecting structured user feedback and passing it straight to our engineering team.
- A technical foundation in mechatronics, electronics, mechanics, or a related field, gained through education or hands-on experience.
- A practical, hands-on mindset and a clear approach to solving problems.
- Analytical thinking: you break down complex faults and look for root causes.
- Readiness to travel regularly on business trips across Ukraine.
- A fast learner who enjoys picking up new technologies.
- Clear communication with users, partners, and colleagues.
- A valid driving licence, and experience driving a manual car (a plus).
- English proficiency for working with documentation and suppliers (a plus).
Please note: You do not need to meet every single requirement to apply. We welcome motivated candidates who are eager to grow into the role and develop their expertise further. About Us
This posting is sourced from ARX's own career site — applying takes you there directly.
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There are 50 open roles at ARX right now. This role centers on Mechatronics, Electronics, Mechanics, and Fault Diagnosis.
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