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Technical Support Engineer

VMware · Philadelphia, PA · Posted 94 days ago

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Technical SupportCustomer ServiceTroubleshootingVirtualizationCloud ComputingSoftware DevelopmentVMwareCommunication

We are looking for an experienced Technical Support Engineer to join our team at VMware. In this position, you will be responsible for providing technical support for our customers, ensuring that their inquiries are answered accurately and promptly.To be successful in this role, you should have a good understanding of our products and services and be able to troubleshoot technical issues. You should also have excellent customer service and communication skills.The ideal candidate will have a Bachelor's degree in Computer Science or a related field, with at least 3 years of experience in a customer service or technical support role. Knowledge of virtualisation technology, cloud computing, and software development would also be beneficial.If you are a customer-oriented technical expert who enjoys working in a fast-paced environment, we want to hear from you!

VMware is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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Related roles

There is the only open role at VMware right now. This role is one of 829 Support Engineer openings and centers on Technical Support, Customer Service, Troubleshooting, and Bachelor's Degree In Computer Science Or Related Field.

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