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Technical Support Engineer, Zero Trust
cloudflare · Austin, TX · Posted 6 days ago
Serve as a trusted technical advisor to Cloudflare's largest enterprise customers, troubleshooting Zero Trust deployments across Access, Gateway, and Tunnels while feeding real-world insights back to product teams.
Available Locations: Austin, Texas. You will be expected to work from our Austin office twice a week.
About the Department
The Cloudflare Customer Support Team solves complicated problems and answers technical questions via phone, email, chat and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, we are always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development.
Do you love solving complex technical issues and interacting with people? Are you passionate about providing premium-level support to customers and are a standout colleague? Cloudflare is seeking an experienced Technical Support Engineer for Zero Trust to join our team. You will work with our largest and most technically sophisticated customers on a variety of technical support issues to ensure they can deploy and operate Cloudflare's Zero Trust solutions with confidence.
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This posting is sourced from cloudflare's own career site — applying takes you there directly.
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There are 486 open roles at cloudflare right now. This role is one of 15 Support Engineer openings in Austin, TX and centers on Cloudflare Zero Trust, Saml, Oidc, and Dns.
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