UNIQLO Retail Alteration Specialist - Westfield Valley Fair

Salary: $21 per hour Santa Clara, California

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position. As an Equal Opportunity Employer, UNIQLO USA does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Position Overview: Clothing alterers, tailors or seamsters are needed to alter pants according to custom specifications and needs. In this position, the Alterations Specialist will use their knowledge of fabrics, sewing, fashion and the marketplace in order to alter pants for customers.

Key Responsibilities:

• Sew hem of pants with industrial sewing machine
• Trim excess threads using scissors.
• Measure, cut and sew hems following seams, edges, or markings on pants.
• Alter pants hemlines to fit individual customers.
• Working knowledge of sewing machines such as lock stitch, blind stitch, and serge machines
• Meet and exceed sales goals.
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Pro-actively manage customer needs and exceed expectations by utilizing the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed.
• Act as cashier when required by following cashier protocol.
• Process shipment and ensure all merchandise is represented on the floor in full size runs.
• Assist management to identify and resolve issues in the store.
• Provide product and brand knowledge to customers.
• Follow all company policy and procedures & notify management of any infractions.
• Assist with special projects as assigned by management.

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