UX Designer

We're looking for a UX Design Engineer to own and perfect the end-to-end user experience. The ideal person for this role obsesses over the details and can deliver improvements to the product.

Most engineering teams treat UX refinement as an afterthought squeezed between feature work. We have a dedicated role for it because we believe the difference between "works" and "delightful" is what separates good products from great ones. You'll have the space to really care about craft. We're a technical team building for technical users. Your job is to make the experience of using our product enjoyable!

Own the "look and experience" of the product end to end:

• Identify pain points
• Watch real users in Fullstory, identify friction points, and fix them
• Prototype interaction alternatives rapidly (in Figma or code) to test different approaches
• Create, refine, and iterate on UX flows and interaction patterns
• Work closely with our Senior engineers who own feature architecture - they build the foundation, you perfect the interface
• Run lightweight usability tests to validate improvements
• Build reusable interaction patterns that the team can leverage

A typical week might include:

• Watching 10 user sessions, identifying common friction points
• Meeting with users to get deeper on new product features feedback
• Prototyping different flows in Figma
• Implementing design improvements with smooth transitions and helpful inline guidance
• Pairing with Staff engineers to refactor a complex form into a multi-step wizard
• Running a quick usability test with 5 users on the new onboarding flow

You're a great fit if:

…