Vice President, Operations

Clover Care Services (CCS), including our In-Home Care (IHC) and Clover Care Visit (CCV) programs, delivers proactive care to members in their homes and through telehealth. We're building a next-generation, AI-powered practice that improves health outcomes and manages the total cost of care by making personalized care easier to access and deliver.

Our ambition is a beautiful care experience, both in the home and through technology. Members should know who's coming, when to expect them, and what happens next. Visits should feel prepared and personal. Technology should make it easy to connect with us and get help. Clinicians should arrive with the context they need and spend their time caring for people, supported by systems that handle the coordination around them.

We're hiring a VP, Operations to build and run this practice. This leader will own how the entire operation works, from member engagement and scheduling through visit delivery and follow-up. They will combine operational discipline with strong product judgment, designing how AI, software, and people work together to deliver an exceptional experience at scale.

AI will be central to the operating model. We expect AI systems to carry routine operational work through to completion, coordinate next steps across workflows, and surface exceptions that need human attention. Clinicians remain responsible for clinical judgment and care, with AI supporting preparation, documentation, and follow-through. This VP will be accountable for turning that ambition into reliable daily operations.

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