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Voice AI Lead (Fixed-Term 6 Months)
Oura · San Francisco, CA · Posted 13 days ago
Define Oura's first Voice AI experience end to end, from voice identity and design standards to vendor model selection and responsible AI guidelines.
Oura is seeking a Voice AI Lead to shape our Voice vision and turn it into experiences members can hear, trust, and use.Working within Audio Design, you’ll partner with Content Design, Engineering, and Product to define, implement, and scale Voice AI experiences across Oura. You will identify opportunities, prototype features, guide implementation, and build initial design, production, and evaluation practices that teams can reuse. You will also evaluate vendor voice models and recommend the right fit for Oura, balancing voice quality, technical constraints, product needs, and responsible AI.As a member of the Design team, you will collaborate with Audio Design, Interaction Design, Content Design, Product Design, Product Management, AI/ML, Engineering, Research, Brand, Legal, Partnerships, Privacy, Procurement, Localization, and Software and Hardware teams.
- Partner with Audio Design and Content Design to shape Voice direction and translate it into persona, voice identity, design principles, and actionable briefs
- Develop voice design prompts and guidance for tone, pacing, prosody, expressivity, pronunciation, and context-appropriate vocal delivery
- Audition vendor voice models and design voice performance through scripts, pronunciation rules, and model settings; listen to and refine results across contexts and devices
- Partner with Content Design and Engineering to refine conversational behavior, including turn-taking, interruptions, mishearing, repair, and knowing when not to speak
- Establish voice quality criteria and review methods covering delivery, pronunciation, accessibility, safety, and intelligibility
- Partner with Legal, Privacy, and AI/ML on responsible AI voice guidelines
- Work with product teams across Oura to identify and prioritize Voice AI opportunities
- Translate voice design needs into requirements and acceptance criteria with AI/ML and Engineering, informing implementation without owning platform architecture
- Evaluate text-to-speech (TTS) and speech-to-speech (STS) providers and tools; recommend choices based on voice quality, technical constraints, product needs, and responsible AI requirements
- Drive vendor and voice talent workflows, assets, and approvals; partner with Localization on quality across languages and with Legal, Partnerships, Privacy, and Procurement on consent, usage rights, AI-cloning permissions, and data retention
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This role centers on Audio Editing, Pro Tools, Logic Pro, and Izotope Rx. There are 102 open roles at Oura right now.
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