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VP, Global Revenue Architecture

Gong.io · Austin, TX · Posted 10 days ago

hybridvp
15+ yrs expCustomer SuccessAccount ManagementB2B SaaSRevenue RetentionGRRNRRForecastingPipeline Management

Set the global strategy for a ~100-person Revenue Architecture org across NAMER, EMEA, and APAC and build the new Industry Expansion segment as a "startup within a startup."

Gong's Revenue Architects (RAs) are the strategic post-sale partners who turn Gong's AI Operating System into measurable revenue outcomes for customers. Organized today across Enterprise, Enterprise Growth, Mid-Market, and the new Industry Expansion (IX) segment (currently focused on Financial Services and Healthcare), RA teams own adoption, value realization, and renewal and expansion across the full customer lifecycle. The function spans NAMER, EMEA, and APAC, and includes a dedicated VP plus a layer of regional and segment leaders.

This is a newly elevated global leadership role, created to unify strategy, execution, and accountability across all Revenue Architecture segments and regions. Reporting to the Chief Customer Officer, the VP of Global Revenue Architecture will lead a multi-layered organization of roughly 45 people including a VP, a team of regional and segment leaders, and the individual-contributor RAs who sit closest to customers. You will set the global strategy for how Gong drives retention and expansion across Enterprise, Enterprise Growth, Mid-Market, and Industry Expansion, while building the leadership bench, operating rhythm, and cross-functional muscle needed to scale the function as a global, industry-aware growth engine.

The preferred location for this role is in one of Gong's current hubs: San Francisco, Austin, Lehi, Chicago, or NYC.

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This role centers on Customer Success, Account Management, B2B SaaS, and Grr. There are 91 open roles at Gong.io right now.

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