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Wonderful - Forward Deployed Engineer (Sao Paulo, BR)
Silver Peak Systems · Brazil · Posted 31 days ago
Build and deploy AI agents that solve real enterprise workflow problems, partnering directly with customers from discovery through production impact.
Forward Deployed Engineer (FDE) - Sao Paulo, Brazil
ABOUT Wonderful
Wonderful https://www.wonderful.ai/ enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.
THE ROLE
As a Forward Deployed Engineer at Wonderful, you’ll turn complex enterprise workflows into AI agents that work in the real world.
You’ll operate at the intersection of engineering, product, and customer delivery. Embedding directly with enterprise teams, you’ll uncover how their operations actually run, identify where AI can create meaningful value, and build the systems that deliver it.
You’ll lead projects from initial discovery through production deployment, combining customer insight with hands-on engineering. After launch, you’ll measure real-world impact and keep iterating until the solution delivers meaningful results.
This role is for versatile engineers who enjoy combining deep technical work with customer context. You’re comfortable entering unfamiliar environments, asking incisive questions, and shipping practical solutions without waiting for a perfect specification.
WHAT YOU’LL DO
- Embed with customers to understand their workflows, constraints, and measures of success.
- Turn loosely defined operational problems into clear technical plans and production systems.
- Design and build AI agents that integrate with customer tools, data, and business processes.
- Own deployments from prototype through launch, monitoring, and continuous improvement.
- Test with real-world data, measure business outcomes, and iterate based on evidence.
- Make pragmatic tradeoffs across architecture, reliability, speed, and user experience.
- Partner closely with Wonderful’s Product and Engineering teams to improve the core platform.
- Turn lessons from individual deployments into reusable tools, patterns, and best practices.
WHAT WE’RE LOOKING FOR
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There are 39 open roles at Silver Peak Systems right now. This role centers on Software Architecture, System Design, Production Engineering, and API Integration.
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