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Aircraft Maintenance Technician, Airframe & Powerplant 1
Intelsat · Posted 6 days ago
Own troubleshooting and maintenance documentation for Intelsat airborne in-cabin systems, leading cross-functional teams to drive defects to closure across the fleet.
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Aircraft Maintenance Technician, Airframe & Powerplant 1
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Engineer, Fleet Support
The Aircraft Maintence Technician will play a key role in the Aircraft Fleet Support team responsible for developing hardware and software (HDW/SW) diagnostic and monitoring tools for the in-cabin system, troubleshooting remote and on-site issues of the Intelsat airborne systems. The role will work closely with Operations, Development, and System Engineering to understand product functionality and drive defect resolution, evaluate system designs in partnerships with Aircraft Engineering, and engage with the reliability and Quality teams to identify different hardware defects.
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
- Support systemic aircraft issues as related to the Intelsat airborne system.
- Define, Review and Modify installation/Maintenance documents and procedures.
- Proactively identify, develop, and drive opportunities to improve processes and tools to increase the overall effectiveness of the team.
- Lead cross functional teams on triaging system interaction issues and driving them to closure.
- Define dashboards and metrics; establish SLA for the work conducted
- Create, review, and modify maintenance manuals, fault isolation manuals, Service bulletins.
- Proactively identify defects by reviewing system data logs
- Collect data and generate weekly/monthly metrics on all issues reported, triaged and resolved meeting the defined SLA
- Be an SME for HDW related technical issues and training other team members
- Aircraft Performance Data Analysis
- Process Improvement
- Cross-functional collaboration
- Failure mode analysis
- Decision making under pressure
QUALIFICATIONS & EXPERIENCE
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This posting is sourced from Intelsat's own career site — applying takes you there directly.
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There are 116 open roles at Intelsat right now. This role centers on Aircraft Maintenance, Troubleshooting, Avionics, and Electrical Schematics.
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