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Analyst/Sr Analyst, Digital Product Manager
American Airlines Group · Dallas, TX · Posted 38 days ago
Shape the digital experience for 200M+ AAdvantage members by defining loyalty product strategy and driving engagement across the airline's customer touchpoints.
Analyst/Sr Analyst, Digital Product Manager View Profile
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CareersStudent & GradsLife at AmericanOur PeoplePosting Start Date: 4/22/25
Location: DFW Headquarters Building 8 (DFW-SV08) Requisition ID: 78700
Job DescriptionIntroJoin our American Airlines family and explore a world of possibilities, both at work and during your time off. Travel the world, grow your expertise, and become the best version of yourself. Embrace challenges with flexibility and grace, learn new skills, and advance your career while enjoying your journey.
Why you\'ll love this jobThis role is part of the Digital Loyalty team within the Customer Experience department. You will represent the voice of the customer, define the digital storefront, and enhance the customer experience for the AAdvantage program, driving engagement.
What you\'ll doAlign product objectives with corporate goals and communicate outcomes to stakeholders.Collaborate with cross-functional teams to define strategy, set objectives, and develop roadmaps.Gather and share product knowledge through market insights, customer feedback, and industry trends.Represent the product in enterprise programs and develop subject matter expertise.Measure and report on business objectives, key results, and customer outcomes (OKRs).Prioritize product goals and identify new opportunities for growth.Lead governance for requirement gathering and participate in program ceremonies.Negotiate with stakeholders on technical debt and system enhancements.Track product spend and prioritize technical debt alongside business features.Ensure business readiness for new features, including training and communication.Analyze performance data with analytics teams to report on product health and opportunities.Make tradeoff decisions based on data and judgment.Mentor team members.All you\'ll need for successMinimum Qualifications
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There are 703 open roles at American Airlines Group right now. This role is one of 6 Product Manager openings in Dallas, TX and centers on Agile, Scrum, Product Management, and E-commerce.
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