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Why you fitThis role calls for Aircraft Maintenance and Customer Service — tell us what you know and we'll check the rest.
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Beechcraft logo

Customer Relations Manager (1st Shift) - Tampa, FL

Beechcraft · Tampa, FL · Posted 14 days ago

onsitemgr
2+ yrs expCustomer RelationsCustomer ServiceAircraft MaintenanceFinancial ReviewInvoicingUpsellingSafety CommunicationMentorship

Be the main customer point of contact for Textron Aviation's Cessna and Beechcraft service center, coordinating aircraft maintenance from arrival through post-delivery follow-up.

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Job Description - Customer Relations Manager (1st Shift) - Tampa, FL (345196) Job Description

Customer Relations Manager (1st Shift) - Tampa, FL ( Job Number: 345196 ) Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private aviation, you’ll have opportunities to try new fields, expand your skills and knowledge, stretch your abilities, and build your career. We provide a competitive and extensive total rewards package that includes pay and innovative benefits to support you and your family members – now and in the future, beginning day one. Your success is our success. Description

What you will be doing as a Customer R elations Manager – Aircraft Maintenance :

In this role, you can expect to be the main point of contact for customers, ensuring they receive exceptional service. You’ll work closely with the Service Center Team to build and maintain positive relationships with both current and future customers. Your primary goal as a Customer Service Manager will be to coordinate with Technical Service Managers to guarantee customer satisfaction.

Your responsibilities may include (but are not limited to):

…

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There are 42 open roles at Beechcraft right now. This role centers on Aircraft Maintenance, Customer Service, Knowledge Of Textron Aviation Services And Products, and Aviation.

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