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Customer Success Manager, Defence & Intelligence
Planet Labs · Singapore · Posted 3 days ago
Own renewals and expansion for military and government accounts across Asia, translating Planet imagery into mission outcomes that leadership can measure.
As a Customer Success Manager for Defense & Intelligence you will be mainly responsible for managing and expanding relationships with strategic military and governmental agencies across Asia. Your mission will be to act as our main point of contact for our customers during their time with Planet’s contract life cycle and own your focus on customer value, retention and satisfaction. You will help customers maximize the value of Planet’s imagery and geospatial solutions, ensuring that they can effectively integrate Planet data into their workflows for applications.
The ideal candidate has experience working with military and/ or government agencies, and a great ability to navigate complex government structures, decision-making processes and interagency relationships. The ability to identify and build connections between ministries and stakeholders will be key to driving adoption and impact across government initiatives.
This is a full-time, remote position based in Singapore. If located near an office, you are expected to work from that office 3 days per week.
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This role is one of 113 Customer Success Manager openings in Remote and centers on Customer Success, Gis, Remote Sensing, and Satellite Imagery. There are 131 open roles at Planet Labs right now.
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