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DMS Account Manager - Sales

Delta · Atlanta, GA · Posted 117 days ago

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SalesforceAccount ManagementSales StrategyStrategic PlanningPipeline ManagementCustomer Relationship ManagementSales Process ImprovementBusiness Development

The DMS Account Manager-Sales will be responsible for achieving annual financial targets for each assigned account and for the region. This includes assisting in the development of the strategy and objectives for each account, executing the strategies, monitoring and reporting results and implementing corrective actions. The Account Manager will develop and pursue sales opportunities as well as monitoring and providing guidance for the acquisition efforts pursued by teammates in DMS. This position is based in Atlanta and will report to the Regional Sales Director.

Primary functions include but are not limited to: Producing and maintaining a strategic account plan for each assigned account.Monitoring actual performance against the strategic account plan and recommending and overseeing implementation of corrective actions.Developing accounts for sustained and repeatable transactional execution.Monitoring incoming requests and web-based quotes and developing cold call campaigns to sell owned inventory.Identifying and coordinating material purchase opportunities from assigned accounts.Maintaining knowledge of customer requirements and plans as well as competitor actions and market trends and translating this information into the strategic account plan.Leading and participating in projects to improve the sales process and customer experience.Using Salesforce.com extensively as the account management tool to manage deal pipeline, record contact information and communications, and to report progress versus goals.Monitoring DMS performance in the eyes of customer and acting on issues to improve accuracy, consistency and professionalism of every customer interaction.Supporting tactical part sales activity and other service sales efforts by providing access to key focal points, facilitating account communications and providing insight regarding customer.Performing other duties as assigned by the Regional Sales Director, including providing back-up to other DMS sales team members during their absences.

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This role centers on Salesforce, Account Management, Sales Strategy, and Business Development. There are 21 open roles at Delta right now.

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