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Forward Deployment Engineer
Etched · San Jose, CA · Posted 9 days ago
Lead end-to-end deployment and root-cause debugging of accelerator-based systems in large-scale datacenters, from bring-up through customer acceptance.
Etched, Inc. seeks a Forward Deployment Engineer in San Jose, CA. Job Duties: Lead end-to-end deployment of accelerator-based systems in large-scale datacenter environments, including installation, bring-up, validation, and customer acceptance; Diagnose and resolve complex system-level issues across hardware, firmware, Linux OS, drivers, and high-speed networking stacks, including TCP/IP, RDMA, and 100GbE/400GbE infrastructure; Perform root-cause analysis of field failures, reproduce issues in partnership with internal engineering teams, and drive corrective actions, patches, or design improvements; Develop and maintain deployment tooling, diagnostics, telemetry, dashboards, and structured runbooks to improve system reliability, observability, and repeatability at scale; and Coordinate firmware updates, configuration changes, and hotfix rollouts with minimal downtime, while collaborating cross-functionally with hardware, software, deployment, RMA, and sustaining engineering teams. Position requires up to 30% domestic and international travel.
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