Implementation Architect

Alfa is looking to recruit an Implementation Architect to join our team.

At Alfa, Implementation Architects are responsible for understanding customer requirements and devising solutions to meet these requirements, through configuration, reports, system enhancements, data conversion, and integrations with other systems. Working closely with our customers and Alfa engineering teams, Implementation Architects are key to ensuring that the end solution for each client is fit-for-purpose, and that the implementation of Alfa Systems is smooth.

Key responsibilities:

Reporting into the Alfa Project Manager or Head of Implementation Architecture, you will lead a workstream on a client implementation of Alfa Systems. Your workstream will have responsibility for a specific area of the implementation such as:

• Business analysis, including:
• Requirements gathering and documentation of user stories; taking the lead in interactions with our customers and software engineering teams to identify gaps and ensure new features satisfy customer requirements
• Leading of process mapping workshops and process documentation, including operational processes with significant accounting, reporting and integration impacts; advising on process optimization
• Guiding our customers with our expertise to support them in configuring Alfa Systems to satisfy their requirements and business processes
• Support of accounting and finance workshops
• Application support, including:
• Leading an Alfa team responsible for defect investigation and triage, collaborating closely with our software engineering teams to ensure issues are resolved efficiently; overseeing QA and review of issues; understanding customer impacts and providing workarounds pending issue resolution
• Advising the customer on test strategy, ensuring test coverage and requirements traceability
• Data conversion, including:
• Leading data mapping workshops
• Overseeing transform and load development; overseeing data reconciliation
• Planning and overseeing execution of the data conversion during the go-live event and prior dress rehearsals
• Cutover planning and execution, including:
• Supporting the customer to ensure a smooth transition to live operation, including creation of detailed cutover and rollback plans
• Leading a team providing initial intensive post go-live support, and ensuring a smooth handover to the central Alfa Support team once the customer is stable
• Training, including development of materials and delivery

…